Privacy Policy

Last updated 13 July 2026

This Privacy Policy explains how SABO MEDIA PTY LTD (ABN 13 142 979 495) (“SABO Studio”, “we”, “us”) collects, uses, and protects your information when you use the SABO Studio app and website (the “Service”). We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

Account details — your email address and password (stored encrypted), and optional profile details you add: your name, agency, contact phone, and logo.
Property photos — the original photos you upload and the edited versions delivered back to you.
Payment information — when you buy credits, payment is processed by Stripe. We do not see or store your full card details.
Device tokens — if you enable push notifications, a device identifier so we can notify you when photos are ready.
Usage and technical data — basic logs and diagnostic information needed to operate and secure the Service.
How you found us — if you arrive from an advertisement or a campaign link, we store the campaign details from that link (such as the campaign name and the ad network’s click reference) in a cookie on your device, and record them against your account if you sign up. This tells us which advertising works. We don’t use it to identify you beyond your own account, we never sell it, and you can decline it on the cookie banner.

How we use your information

To provide the Service — storing, editing, and delivering your photos.
To notify you about your jobs by push notification and email (for example, when photos are delivered or sent back).
To process credit purchases and maintain your credit balance.
To provide support, and to keep the Service secure and reliable.

Your photos

Your photos are yours. We process them only to deliver the editing service you request. They are stored privately and are never publicly listable. AI photo enhancement is performed by third-party AI processing providers on our behalf, and your photos may be sent to and processed by these providers to produce the edited versions (see “Service providers” and “Overseas processing” below). A photo gallery is only ever shared when you choose to create a share link; that link is unguessable and can be revoked by you at any time.

Service providers

We use trusted third parties to run the Service, and share only the information needed for each to do its job:

Your uploaded and edited photos may be sent to the following AI processing providers to perform enhancement and editing:

AutoHDR — AI photo enhancement.
Autoenhance.ai — AI photo enhancement.
fal.ai — AI photo editing (add-ons such as staging and object removal).
Google (Gemini) — AI photo editing.
OpenAI — AI photo editing.

We also use the following providers to run the rest of the Service:

Supabase — database, authentication, and photo storage (hosted in Sydney, Australia).
Netlify — application hosting.
Stripe — payment processing.
Resend — sending notification emails.
Apple Push Notification service — delivering push notifications.

Overseas processing

Some of these providers operate outside Australia, so your photos and personal information may be sent to and processed overseas — including in the United States and the United Kingdom — to deliver the Service. Your photos are stored in Australia (in our Supabase database, hosted in Sydney); the overseas processing happens when photos are sent to the AI providers above for enhancement and editing. Where information is processed overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

Sharing and disclosure

We do not sell your personal information. We disclose information only to the service providers above, when you direct us to (such as a share link), or where required by law.

Data retention

We keep your account information for as long as your account is active. Photos do not live that long: delivered photos and the original uploads behind them are removed from our storage 30 days after delivery, and we email you a reminder before anything is removed — so download the ones you want to keep. You can delete your account and associated data at any time, yourself, from your Account settings, or by contacting us. After deletion, residual copies may remain in encrypted backups for a short period before they are overwritten.

Security

Information is encrypted in transit, photos are kept in private storage reachable only through short-lived signed links, and customer accounts are isolated from one another — no customer can reach another customer’s data. Our own studio team can open the files for a job in order to edit it, quality-check it, or help you with a support request. No system is perfectly secure, but we take reasonable steps to protect your information.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email us at info@sabo.media.

Children

The Service is intended for real-estate professionals and is not directed to anyone under 18.

Changes to this policy

We may update this Policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact us

Questions about this Policy or your information? Email info@sabo.media.